FAQs

Q?What is the venue/facility code for the Ladd Community Center?
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A – The code for the Ladd Community Center is 0501-CSX.  You will need to enter this code on the application when purchasing liquor liability insurance for your event.

Q?How do I return Comcast equipment?
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To schedule a free pickup of your Comcast equipment, call Gordon Peterson @ (630) 453-8199.

Q?When are Clean Up Days held?
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Since 2006, the Village no longer holds Clean Up Days.  Our contract with Illinois Valley Waste Services allows each residence to put out one large item per week, thus 52 items per year can be disposed.  Residents no longer have to accumulate their discards all year for a one time event.  More information on trash disposal can be found here.

Q?Who do I contact after hours to report an electric outage, water main break or other emergency information?
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To report emergency information after hours, you may contact Mayor Mike Grivetti at home (815) 894-2417 or by cell phone (815) 878-7678.

Q?What is the address of the Ladd Community Center?
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303 South Central Avenue, Ladd IL  61329.

Q?Which holidays cause a delay in trash collection?
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Trash will be collected one day later during weeks with the holidays of New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & Christmas Day.

Q?How do I contact the Ladd Cemetery Association?
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Call Paul Biccochi at (815) 894-3279.

Q?What is the phone number of the Ladd Post Office?
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(815) 894-3030

Q?How do I contact the Police Department?
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In an emergency, call 911.  For non-emergencies, call the department’s cell phone (815) 343-0267 or the office phone (815) 894-2351.

Q?Do I need a permit to sell door-to-door?
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Yes.  For the protection of Ladd residents, all door-to-door salesmen, peddlers & solicitors must apply for a Peddler’s Permit in the Village Clerk’s office.  Each peddler must complete a brief application and submit a $25.00 permit fee.  Our Police Department will review the application and grant or deny permission.  Permits are valid for a two week period between the hours of 9:00am to 5:00pm – Monday through Saturday only.

Q?Do you accept credit cards?
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Yes, but only for utility payments.  We accept VISA, Master Card and Discover credit cards, debit cards, and echecks through our website. From our home page, choose “Payment Service” and you will be redirected to our payment portal. If you do not have access to the internet, the Clerk’s office employees can make your payment through their portal either over the telephone or in person.

Q?What is a boil order?
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A boil order is a notification made by the water department in accordance with state regulations advising people that are served by the village’s water distribution system that the water may be contaminated with bacteria.  This order advises people to boil the contaminated water prior to using it in order to make it safe for drinking. Public notification of the boil order is made to ensure that every water user on the affected system has knowledge of the contamination.

Why? – State regulations mandate boil orders to ensure high-quality water in the event water pressure drops below 20 pounds per square inch (PSI) in any part of a distribution system.  In most cases, this happens when a water main is being repaired in your neighborhood.  Boil orders are issued as a precaution with a customer’s best interests in mind.  It’s possible, but unlikely, bacteria can enter the water system when pressure in the line drops below 20 PSI.

Notification – If a boil order is issued, the Village of Ladd notifies customers via the local news media, the village’s website and signage.  Customers who have opted in to receive Village of Ladd alerts from the News-Tribune will be notified via text message and/or email.

Careful Sampling – All boil orders last a minimum of 36 hours, as required by state law.  Once the problem is fixed, water lines are flushed and samples are taken.  Samples are taken from several sites within the affected area.  The sites are spread out over the affected area.  Samples are taken for chlorine, turbidity analysis and bacteriological analysis.  If samples are acceptable, the boil order is removed.

Water Usage – During boil orders, water usage for toilet flushing, clothes washing or cleaning do not require boiling.  Water used for drinking and food preparation requires boiling.

Q?What do I do when a boil order is issued?
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Boil Order Instructions:
1. Strain the water through a cheesecloth, coffee filter, or other clean, porous material to remove as many solid particles and dirt as possible.
2. Bring the water to a rolling boil for 3 – 5 minutes.
3. Let the water cool.  Pour into a container that has been boiled or sanitized with chlorine bleach.
4. To preserve the quality of the water, refrigerate the water until use.

Q?Where can I obtain a copy of the Village of Ladd’s Water Quality Report?
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Copies of the report are available in the Village Clerk’s office and can also be viewed here.

Q?Where is my property line?
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The Village does not have this information available.  If you cannot locate the property pins, you may consider having your property surveyed.

Q?Do you have the birth, marriage and death records of my Ladd ancestors?
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No.  If these events occurred in Bureau County, the records can be found at the Bureau County Courthouse in Princeton.

Q?Where can I purchase a Ladd Centennial history book?
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All history books from the Village’s 1990 Centennial celebration were sold.  Occasionally a book is listed for sale on Ebay or can be found at a local estate auction.

Q?Is leaf burning allowed?
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Leaf and other landscape waste may be burned between the hours of 8:00am and 6:00pm, Monday through Saturday. Additionally, leaves and other landscape waste may be burned on Sundays between the hours of 8:00am and 6:00pm, but only from September 15th through November 15th of each year, inclusive. The open burning of leaves is permitted on public rights of way, except on sidewalks, roadways, alleys, parking lots or other paved areas. No burning is permitted within twenty (20) feet of any structure. All fires shall be constantly attended by a competent person until each fire is extinguished.

Q?Can I choose an electric provider other than the Village of Ladd?
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No, the Village of Ladd is a member of the Illinois Municipal Electric Agency (IMEA), a not-for-profit unit of local government created in 1984 that is currently comprised of 32 municipal electric systems and one electric cooperative from all across Illinois. Each of those communities owns and operates its own electric distribution system.

Q?How do I dispose of a worn out American flag?
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The Ladd Cub Scouts will collect worn out & torn American flags for a flag retirement ceremony. For additional information, contact Todd Dominy @ (815) 894-2283.

Q?Where can I take electronic items that are no longer accepted in landfills?
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Cimco Recycling in Ottawa (866)464-7070 will accept electronic items for recycling.  The Village of Ladd sponsored electronic recycling events for Ladd residents in 2013, 2015 and 2017.  Due to an overwhelming response, electronics recycling will now become an annual event.  Watch the message box on your Village of Ladd utility bill for the date and time.

Q?Where can I dispose of my unused or expired prescription medications?
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A P2D2 (Prescription Pill Drug Disposal) box is located in the Village Clerk’s office.